Privacy Policy

Last updated: 01/09/2025

Kavanagh Giftware (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, shop with us in-store or online, or interact with our services.

 

1. Who We Are

Kavanagh Giftware is based in Enniscorthy, Co. Wexford, Ireland. For the purposes of data protection law, we are the “data controller” of the personal data we process.

 

2. Information We Collect

We may collect and process the following personal data:

  • Contact details (name, email address, phone number, billing/shipping address)
  • Order information (purchase details, payment details, delivery preferences)
  • Account information (if you create an account on our website)
  • Marketing preferences (such as newsletter sign-ups)
  • Technical information (IP address, browser type, device information, cookies)

 

3. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders
  • Provide customer support and respond to queries
  • Improve our website, products, and services
  • Send you marketing communications (only if you have consented)
  • Comply with legal and regulatory obligations

 

4. Cookies & Tracking

Our website uses cookies and similar technologies to enhance user experience, analyse site traffic, and personalise content. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

 

5. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Service providers (e.g. payment processors, delivery companies, IT support)
  • Legal or regulatory authorities if required by law
  • Analytics and advertising providers (only if you consent to marketing cookies)

All third parties are required to respect the security of your personal data and act in accordance with GDPR.

 

6. International Data Transfers

In some cases, your data may be transferred outside the European Economic Area (EEA). If so, we ensure appropriate safeguards (such as EU-approved standard contractual clauses) are in place.

 

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. For example:

  • Orders: up to 6 years (for tax purposes)
  • Marketing: until you withdraw consent

 

8. Your Data Protection Rights

Under GDPR, you have the following rights:

  • Right of access – request a copy of your personal data
  • Right to rectification – correct inaccurate or incomplete data
  • Right to erasure – request deletion of your data (in certain cases)
  • Right to restrict processing – limit how we use your data
  • Right to data portability – receive your data in a usable format
  • Right to object – to certain processing, including direct marketing
  • Right to withdraw consent – where processing is based on consent

To exercise your rights, please contact us (see section 10).

 

9. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access.

 

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@kavanaghgiftware.ie

📍 Address: Kavanagh Giftware, Enniscorthy, Co. Wexford, Ireland

If you are not satisfied with our response, you have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland: www.dataprotection.ie